Services at DIPC

DIPC offers various services to its employees as announced and updated via the appropriate mailing lists. This list aims to summarize the current state, but usually will be incomplete and out of date. Please correct if you find gaps and do not rely on the information provided here.

Procurement

DIPC has formalized several contracts of which we inform you by means of the following table, as well as the person or area of contact to be able to manage the purchase. [Source: Email by Licitaciones DIPC <licitacionesATdipc> on November 15, 2023. Here and below "ATdipc" stands for "@dipc.org" and "ATehu" for "@ehu.eus". Only the extension is given for phone numbers. From outside DIPC, start with 943 01.]

• COURIER SERVICES
  To make use of the courier services, please go to the Secretariat’s office, next to the library in Building 1. Marimar Álvarez will manage the shipments. She should be contacted by e-mail at m-alvarezATehu or by telephone at x5368.
  In any case, it will be up to the interested party to prepare the envelope or package indicating the shipping address.
• MICROINFORMATIC MATERIALS
  The acquisition of micro-computing material is carried out through purchases derived from a Framework Agreement to which several companies have adhered. For each purchase, an offer request is sent to all of them and, after receiving them, DIPC's technical staff evaluates them, awarding the purchase to the best offer. This management is carried out by Belén Isla; therefore, if you need to purchase micro-computing equipment (computers, tablets, etc.), please contact her at belen.islaATdipc.
• OFFICE SUPPLIES
  DIPC makes available to its staff all kinds of office supplies (pens, notebooks, markers, etc.). These materials may be requested at the Secretariat's office. If DIPC does not have a specific item, please contact Udane Galardi at licitacionesATdipc or by phone at x5395.
• FURNITURE SUPPLY
  In case of the need for any additional furniture item or the need to renew the current furniture, please contact licitacionesATdipc and the request will be evaluated. This service has been contracted through a bidding process with a single supplier of this material, so it is very important that purchases are made from the same supplier.
• ‎PRINTING SERVICES
  Printing services are managed from the HR area; therefore, for any question related to these services, please contact human.resourcesATdipc, who will request the service. It should be noted that any printing expenses not incurred through these instructions cannot be reimbursed by DIPC. This service takes around 10 days; if you need a faster service, you'll have to use external providers (and ask for reimbursement).
• SOFTWARE LICENSES
  Also, we would like to inform you that DIPC has several licenses available, for example, Intel, Mathematica, Matlab, ZOOM, Teamwork Software, etc. To install them, as well as to solve any incident, please contact the Supercomputing Center through the e-mail support-ccATdipc.

Requests, questions, and comments can be sent to: licitacionesATdipc.

Psychological Care

• All students enrolled at UPV/EHU have free access to the Psychological Care Service of the UPV/EHU (SAP/APZ). The service includes individual consultations, specific trainings, etc. and can be provided in English. To contact the service, write an email to sap@ehu.eus, including name, where you work, inscription to UPV/EHU, and to motive (La forma de contactar con el Servicio de Atención Psicológica es escribiendo un e-mail a: sap@ehu.eus, indicando nombre y apellido, Centro y Titulación en la que está inscrito/a, curso académico y breve motivo de consulta.). [Mail to comunidad-dipc on Sep 27, 2023 and linked website.]
• For DIPC employees an online psychology service is provided in collaboration with the company Quirón Salud. Those interested in using the service should send a request to the Human Resources Management through the email address: beatriz.suescunATdipc.org. The entire process will be carried out with due confidentiality. [Source: mail to dipc-employees@ehu.eus on Jan 23, 2024.]